Unable to see what was happening on-site, one sponsor lost many samples. The issue was so severe that the study was at risk of being canceled. However, having used TruLab for another study with great results, the sponsor reached out for help. Within days, the TruLab team joined the study and entirely stopped the loss of more samples. As a result, the study kept moving forward. TruLab helped the sponsor gain site visibility and better understand the state of their samples.


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