Company Description:

TruLab, Inc. is an RTP-based mobile technology company that provides biosample tracking and management solutions for clinical trials. TruLab’s mission is to eliminate loss of samples provided for research by patients. The TruLab solution empowers drug developers to track biosamples from the point of collection in real-time and ensure protocol compliance and data integrity in clinical studies. Founded in 2018, TruLab has a vision to bring much needed innovation to biosample tracking to advance the research and development of new medical therapies.

Position Overview:

The Operations Analyst is a full-time role located in RTP, NC. This individual will be a driving force in helping us grow our company and ensure success with our biotech and pharma clients. Responsibilities will be very broad and dynamic, including managing systems and processes to help ensure the highest level of quality in our mobile and web applications, and also in internal systems spanning across the legal, finance, and quality departments. This individual will work closely with the TruLab Quality and Executive teams. Primary responsibilities will be varied but will include managing quality, financial, and/or legal systems, issues, and projects.

What You’ll Do:

  • Review billing documents, prepare invoices, manage basic financial activities
  • Update TruLab’s internal policies and SOPs on a regular basis, and create new policies and SOPs as required
  • Administer IT security and data protection training for internal staff, archive documents as needed, and recommend additional training to keep staff informed on relevant topics
  • Review and redline basic legal documents, such as NDAs, MSAs and Work Orders
  • Work with clients and prospective clients on their vendor quality assessments and audits of TruLab
  • Execute test plans and QC tests across multiple environments and deployments
  • Maintain quality and QA documents including documentation for client deployments and product releases

What You’ll Need:

  • Interest in administrative duties including finance/accounting, legal, and quality assurance
  • Strong sense of ownership and accountability for your work
  • Highly detail-oriented and organized
  • Responsiveness to deadlines and ability to thrive in a fast-paced environment
  • Ability to be proactive in resolving issues
  • Strong written and verbal communication skills
  • Bachelor’s degree – no particular major is required – GPA 3.7+

What You’ll Get:

  • Exposure to all aspects of building a disruptive technology company
  • Close contact with TruLab’s experienced leadership team
  • An opportunity to have a voice in major decisions
  • To be part of the team revolutionizing sample tracking and advancing clinical research
  • Opportunities to advance and develop as the company grows

This is an entry-level position and ideal candidates are recent graduates with a 3.7 GPA or higher. For more information, please contact Nicole Wolfgang at